What we deliver
SOC and monitoring are not just tooling. They are process, correlation, playbooks, routine and decisions. FF Tech supports the design and evolution of detection and response capabilities, from defining log sources and correlation rules to response playbooks and operational metrics. When the client needs it, FF Tech also runs the SOC, with its own technology. We work in cloud, on-premises and hybrid environments, focused on reducing noise, prioritizing risk and sustaining operations.
The problem it solves
Too many alerts with no context, false positives that drain the team, no response playbooks, and fragmented visibility between cloud and on-premises.
CISOs, heads of security and operations teams that need to build or evolve their monitoring and response capabilities.
When the organization needs to deploy or evolve a SOC, reduce alert noise, create response playbooks or improve visibility in hybrid environments.
Scope of work
Deliverables
How the work happens, in practice
Detection starts with log coverage
You cannot detect what you do not record. The first step is to map the sources: identity provider, endpoints (EDR), firewalls and proxies, DNS, cloud audit trails such as CloudTrail, application logs and email. Next, you need to make sure events arrive complete, with synchronized time (NTP) and normalized fields, and that retention meets investigation and regulatory requirements. Only then are rules written. Common failures: a collector that stopped without an alert, missing authentication logs and events dropped due to excess volume. Correlation rules without coverage create a false sense of security.
Rules, playbooks and tuning
Detections are mapped to techniques in the MITRE ATT&CK matrix, such as brute force, use of valid accounts, PowerShell execution or persistence creation, and are continuously reviewed to reduce false positives, which wear out the team and hide real alerts. This also makes it possible to measure which techniques have coverage and which do not. Every relevant alert needs a playbook: who assesses it, which evidence to consult, how to contain (isolate the host, revoke the session, block the account), when to escalate and how to record the decision. The response follows a well-known cycle: preparation, detection and analysis, containment, eradication, recovery and lessons learned.
Metrics that matter
Mean time to detect (MTTD) and to respond (MTTR) show whether the SOC works, as long as each milestone is clearly defined: event start, detection, triage and containment. Also relevant are log source coverage, the false positive rate per rule, the share of alerts actually investigated and the incidents that happened again after the post-incident analysis. A rule that fires often and never leads to action should be tuned or removed. Without these measures, the SOC becomes just an alert queue, with no continuous improvement and no argument for prioritizing investment.
What sets us apart
- An approach that combines process and technology
- Experience in cloud and hybrid environments
- Focus on reducing noise and improving useful visibility
Methodology
Mapping of sources and coverage
Definition of rules and playbooks
Implementation and fine-tuning
Operation and response
Retrospective and continuous improvement
Highlights
Frequently asked questions
Ready to move forward?
Tell us about your context and challenges. We reply with a clear proposal.